Frequently Asked

Simply head to our Contact page and fill in the enquiry form, or send us an email directly. We'll get back to you within 24–48 hours to discuss your vision, dates, and requirements. Once we've worked out the details, we'll send through a quote and booking agreement.

We recommend booking at least 4–6 weeks in advance for smaller events, and 2–3 months ahead for larger or more complex styling. Popular dates (especially weekends and school holidays) fill up quickly, so the earlier the better!

Yes — a 30% deposit is required to secure your booking date. The remaining balance is due 7 days before your event. For larger events, a payment plan can be arranged.

We understand life happens. Cancellations made more than 21 days before the event receive a full deposit refund. Cancellations within 21 days forfeit the deposit. Rescheduling is accommodated where possible, subject to availability.

Absolutely — custom themes are our speciality. Whether you have a fully-formed vision or just a vague mood board, we'll work with you to develop a theme that's cohesive, beautiful, and uniquely yours.

Yes! If you have specific pieces you'd like included, we're happy to work them into the design. Just let us know in advance so we can plan accordingly.

Yes, we style both indoor and outdoor events. For outdoor setups, we'll discuss weather contingencies and appropriate décor choices during your consultation.

We're primarily based in Melbourne and surrounding suburbs. For events further afield, travel fees may apply — please enquire and we'll let you know what's possible.

Yes, all our packages include full setup and pack-down. We arrive early to have everything looking perfect before your guests arrive, and return after the event to take everything down — so you can enjoy every moment stress-free.

Setup time varies depending on the complexity of the event — anywhere from 1 hour for a simple cake table to half a day for a full event transformation. We'll give you a clear setup window when we confirm your booking.

For most bookings, we setup and return for pack-down, leaving you to enjoy your event privately. For full event styling packages, we can discuss on-the-day coordination as an additional service.

Pricing varies depending on the type of event, the scale of styling, and the specific elements involved. We offer a range of packages to suit different budgets, and we're always happy to work with you to create something beautiful within your means. Head to our Contact page to request a quote.

We offer both! We have a range of starting packages for common event types (birthdays, baby showers, etc.) as well as fully custom quotes for more complex or bespoke requirements. Reach out and we can walk you through the options.